We use Royal Mail signed for service as a minimum and tracked and signed service based on order value, we will process all online orders up to a value of £500 and all packages are insured against lost and damage, for all orders over £500 we use Fedex, contact us for our courier rates at firstname.lastname@example.org
The majority of our online orders are processed between 24-36 hours, for longer processing, we will inform you and provide you with an option to cancel.
Local - 1 Business day (average)
UK - 2-3 Business days (average)
Mainland Europe 5-7 Business days (average)
Rest of World - 10 - 14 days (average)
UK VAT & Import Taxes
All website prices are without VAT and shipping costs, UK VAT will be added at checkout and we pre-pay VAT on all UK orders before shipping, you will see a purple sticker stuck to the package on arrival which shows that VAT has been paid.
Mainland Europe, ROW VAT & Import Taxes
All website prices are without VAT and shipping costs, at this time we are unable to offer a pre-paid VAT service for shipments outside of the UK, and you maybe charged local VAT and import taxes once your package has arrived into your country, it is the customers responsibilty to pay these charges if applicable.
If you have any questions with regards to VAT or shipping, please feel free to contact us here; email@example.com